services & amenities

Experience the difference between a hotel and a Hyatt at Grand Hyatt San Antonio. This premier San Antonio Texas luxury hotel is the place to stay when visiting the Alamo City. That’s not just because of our beautiful surroundings or our prime location. What sets our San Antonio Riverwalk luxury hotel apart is the level of service and the full complement of amenities we offer to our guests.
Expedite your arrival to our Grand Hyatt by using our exclusive PDA or Express Check-In services. Prearrange a tee time, an evening on the town or a special welcome basket by contacting our Concierge via email; our attentive staff will ensure that everything is prepared just as you requested. Warm hospitality, outstanding amenities and exceptional touches create a gracious luxury hotel in San Antonio that is perfect for every guest, whether traveling for business or leisure.
meetings & business services
Our professional and multilingual meeting planning staff and Concierge help you plan and execute your most important conferences and events with ease. Choose from over 115,000 square feet of flexible meeting space, including a 30,562 square foot ballroom with reception capacity for 3,158 guests. Our dedicated business center on the hotel's third level offers a complete mobile office with on-demand printing, copying and faxing, computers with high-speed Internet access, plus the service and support you need. We also offer information technology services from our expert staff and high-tech equipment for all your presentation and conference needs.
parking
For the convenience of our guests, we offer Self and Valet Parking in our underground garage. Rates include in and out privileges. Please note, due to the limited height, we cannot accept any oversized vehicles, toppers or trailers.
transportation
Shuttle transportation to and from San Antonio International Airport, downtown and other attractions within an eight-mile radius is provided for a fee by SATRANS, the city's official airport shuttle, between 7:00a.m. and 1:00a.m. daily.
For more information, call 210-281-9900, or visit www.saairportshuttle.com.
accessibility
The staff at Grand Hyatt San Antonio is sensitive to the needs of people with disabilities and is in full compliance with the Americans with Disabilities Act. Should you have questions or need additional information, please do not hesitate to contact us.
baby services
Family travel just got easier with Hyatt's new partnership with Babies Travel Lite. Now there's no need to pack baby supplies for your next trip. Shop online at Babies Travel Lite and choose from over 1,000 name-brand baby products including diapers, formula, food and more. This service is just one more way Hyatt helps to make family travel more convenient.
Place your order at least seven days before arrival at your Hyatt destination to secure low shipping rates. For travel on short notice within this seven-day span, Babies Travel Lite is able to accommodate last minute orders as well.
Visit Babies Travel Lite to place your order, then sit back and relax, as Hyatt and Babies Travel Lite take care of the rest. Babies Travel Lite will confirm and track your order from the time it leaves the warehouse to the day the package is delivered to your Hyatt destination. Upon your arrival to our hotel, rest assured that your package will be ready for you.